Shipping policy

At RakzLuxe, we’re committed to delivering your fashion finds safely and efficiently. We partner with trusted suppliers, including CJdropshipping, to bring you high-quality products from global warehouses.

📦 Order Processing Time

  • All orders are processed within 1–5 business days after payment confirmation.

  • You will receive a confirmation email with tracking information once your order has been shipped.

    Shipping Carriers

    Our items are shipped via reliable carriers such as CJPacket, Yanwen, USPS, DHL, FedEx, and others depending on the fastest available method.

    📦 Tracking Your Order

    You will receive a tracking number via email once your order ships. You can track your package on our website or through global tracking platforms like 17track.net.

    🌐 Customs & Import Taxes

    Buyers are responsible for any customs and import taxes that may apply. RakzLuxe is not responsible for delays due to customs.

    ❗️ Shipping Delays

    While we strive to deliver your order promptly, there may be occasional delays due to:

    • High order volume

    • Weather conditions

    • Customs clearance

    • Pandemic restrictions

    We appreciate your patience and understanding.

FREE SHIPPING


FREE DELIVERY ON YOUR FIRST ORDER, BECAUSE YOU DESERVE IT

CUSTOMER SUPPORT


YOUR SATISFACTION IS OUR PRIORITY, CONTACT US FOR QUICK SUPPORT.

REFER A FRIEND


REFER A friend – THEY GET 10% OFF, YOU EARN REWARDS.

SECURE PAYMENT


SHOP WITH CONFIDENCE – 100% SECURE CHECKOUT